Privacy Policy

1. Introduction

At Numa, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number)
• Health and medical information relevant to therapy services
• Session notes and treatment records
• Communication records between you and our practice
• Website usage data (when you visit our website)

3. How We Use Your Information

We use your information to:

• Provide therapy and counseling services
• Maintain accurate treatment records
• Schedule and manage appointments
• Communicate with you about your care
• Process payments and insurance claims (if applicable)
• Comply with legal and professional obligations

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All client records are stored securely and access is restricted to authorized personnel only.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit written consent
• When required by law or legal process
• To prevent harm to you or others
• With insurance providers for billing purposes (with your authorization)
• For professional consultation or supervision (with identifying information removed)

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. These technologies do not collect personally identifiable information unless you voluntarily provide it through contact forms.

7. Your Rights

You have the right to:

• Access your personal information and therapy records
• Request corrections to inaccurate information
• Understand how your information is being used
• Withdraw consent for information sharing (where applicable)
• Request a copy of your records (subject to applicable laws)

8. Data Retention

We retain your personal and treatment information for the period required by professional ethical guidelines and applicable laws. This typically includes maintaining records for a minimum period following the conclusion of therapy services.

9. Children's Privacy

Our services may be provided to minors with appropriate parental or guardian consent. In such cases, we follow applicable laws regarding the privacy and confidentiality of minor clients.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: sheetalisaac24@gmail.com
Phone: +91 8637426083