Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Numa, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Services Provided

Numa provides individual therapy and counseling services. Our services are designed to support mental health and emotional well-being through a trauma-informed approach. Sessions are conducted by qualified professionals in a confidential and safe environment.

3. Confidentiality

All information shared during therapy sessions is kept strictly confidential in accordance with professional ethical guidelines and applicable laws. Exceptions to confidentiality may include situations where there is risk of harm to yourself or others, as required by law.

4. Appointment Policy

Sessions are scheduled by mutual agreement. We ask that you:

• Provide at least 24 hours notice for cancellations
• Arrive on time for your scheduled sessions
• Communicate any scheduling conflicts as soon as possible

5. Professional Boundaries

The therapeutic relationship is professional in nature. Contact outside of scheduled sessions should be limited to scheduling matters unless otherwise agreed upon.

6. Limitation of Liability

While we strive to provide quality care, therapy outcomes cannot be guaranteed. Numa and its practitioners shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

7. Emergency Situations

Our services are not designed for emergency situations. If you are experiencing a mental health emergency, please contact emergency services (112) or visit your nearest emergency room immediately.

• –112 (emergency services)
• –iCall: +91 9152987821 (Mon–Sat, 10am–8pm)
• –Jeevan Aastha: 1800 233 3330

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services constitutes acceptance of any changes.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: sheetalisaac24@gmail.com
Phone: +91 8637426083